Politique d’expédition

SHIPPING POLICY

Processing Time

All orders are processed within 1 to 3 business days after payment confirmation. You will receive a confirmation email once your order has been dispatched.

Delivery Timeframes

We ship worldwide from our suppliers. Estimated delivery times are as follows:

Region Estimated Delivery
Europe 8 to 12 business days
United States & Canada 8 to 12 business days
Rest of the World 8 to 15 business days

Please note that delivery times are estimates and may vary due to customs processing, local postal delays, or peak seasons.

Shipping Cost

We offer free worldwide shipping on all orders, with no minimum purchase required.

Order Tracking

Once your order has been dispatched, you will receive a tracking number by email so you can follow your shipment at every step.

Customs & Import Duties

Most orders arrive with no additional customs fees, as our packages typically fall below the duty-free threshold in most countries. However, in rare cases, local customs authorities may apply import duties or VAT depending on your country's regulations. Any such charges are the responsibility of the customer. If you have concerns, we recommend checking your local customs regulations before ordering.

Lost or Delayed Orders

If your order has not arrived within the estimated timeframe, please contact us at info@fashione-shanone.com and we will investigate with the carrier on your behalf.